It’s fun and no risk! You get to shop for your style online and pick out some of your favorites that will be waiting for you at your requested Eyes of Faith See & Select Center. Since our Eyes of Faith partner may already have your selected styles in stock, we will confirm your selections with them first. Then, please stay tuned for your email confirmation of the See & Select styles that will be ready and waiting for your professional fit.
See & Select Centers have agreed to have your See & Select kit available for your professional fit. All Eyes of Faith providers are independent, eye care professionals who support Eyes of Faith and your local community. You can schedule an eye exam and have the ability to use your vision benefits (where applicable). Plus, they will have an optician confirm your fit and order custom-made lenses for that beautiful, new Eyes of Faith style.
See and Select Centers are Eyes of Faith locations that are participating in our initial roll out of this new program. It’s important to note that all Eyes of Faith locations are active supporters of our brand in your community, but may not be a See and Select location, yet. Please shop and call them to request your favorite style for purchase.
The best time to have your See & Select Kit waiting for you is at your annual eye exam or any time you want a new pair of glasses. This saves you precious time when you have preselected your styles for purchase from a See & Select Center. Plus, our optical pros can confirm your fit and provide you the best custom-made lens options.
Yes, our optical pros will confirm your prescription and provide you the best custom-made lens options for your new Eyes of Faith style.
We kindly ask that you take advantage of this program within 14 days of confirmation that your selected styles are available at the See & Select Center. Eyes of Faith providers are independent businesses, so they are under no obligation to keep your selected styles if they don’t believe you will be scheduling time to view your frames.
We recommend checking our locator for an Eyes of Faith provider near you first, but if you don’t have one in your area or your doctor is not listed, you can shop for your favorite style and buy directly from us.
Unfortunately, we can only send your See & Select Kit to a See & Select Center. It's important to note that all Eyes of Faith locations are active supporters of our brand in your community but may not be a See and Select location yet. Please shop and call the Eyes of Faith location to request your favorite style for purchase. If your eye doctor is not an Eyes of Faith location, please recommend us!
Easy! Within 30 days of receiving your frame, simply call us at 833-363-2020 or email us at email@example.com to arrange for an exchange or return/refund. We will email you a return USPS shipping label, so the return shipping is on us. The frame, case, and cleaning cloth must be in new, unworn condition for a full refund. Please use the original Eyes of Faith shipping box and packaging materials to ensure no damage during the return.
Please search our locator for an authorized Eyes of Faith professional to ensure the best lens options for you. If you don’t have an Eyes of Faith provider near you, we can help you get your favorite Eyes of Faith frame with lenses. Just click "get this frame with lenses" under the add to cart button on the frame product page.
Yes, we do! It’s easy…no paperwork to fill out or phone calls to your provider! Click here for details.
Yes! If you have an FSA or HSA debit card, you can simply use the card’s information at checkout.
For frame purchases: Free – USPS Shipping 2 to 5 business days; $11.99 – 2 to 3 business days FedEx or UPS shipping.
See & Select Kits: free shipping to a See & Select Center.
Not at this time. We ship to anywhere within the contiguous United States.
If you are not ordering a See & Select Kit to be shipped to a See & Select Center, please ship your frame purchase to a residence or workplace—not to a PO Box or APO/FPO address.
Yes, all frames have a 1-year warranty against manufacturing defects. We will review on a case-by-case basis to determine if the frame qualifies as a manufacturing defect.
If your frame does not qualify as a manufacturer defect, we will offer you a 50% discount off the same frame as a replacement or 50% off a different style if the original style is no longer available.
If your sunglasses do not qualify as a manufacturer defect, we will offer you a 50% discount off the same frame as a replacement or 50% off a different style if the original style is no longer available. If your sunglasses are no longer available, but qualify as a manufacturer defect, we will replace with another style at similar value. Where noted, some sunglasses are offered with no warranty when inventory is nearly sold out. Please contact us at 888.777.9390 or firstname.lastname@example.org with warranty questions.
To determine if it qualifies as a warranty claim under a manufacturer defect, please send pictures of the frame to email@example.com along with your full name, address, phone number, and invoice number. All warranty claims are reviewed on a case-by-case basis. If your frame does not qualify as a manufacturer defect, we will offer you a 50% discount off the same frame as a replacement or 50% off a different style if the original style is no longer available. If you purchased from a local Eyes of Faith partner, please contact them for any warranty claims.
If you purchased your Eyes of Faith frame from your eye care professional, contact them regarding your repair, and they may be able to use our Repair Redirect program to arrange contactless, direct repairs with our headquarters
If you purchased your frame directly from us, please send pictures of the frame to firstname.lastname@example.org along with your full name, address, phone number, and invoice number. We will review and determine if the frame is repairable and let you know the fee to repair if necessary.